Terms of use


The website "stampa-stampa.com" is an electronic commercial store selling printed items via the Internet (hereinafter referred to as "online store" or "website") created and operated by the sole proprietorship under the name "PAPACHATZIS K. NIKOLAOS - DPSt »(Hereinafter for the sake of brevity the COMPANY), based in Volos, Pavlou Mela no. 34 and is legally represented, with TIN. 105477967 and D.O.Y. Volos.

You can contact the COMPANY through the contact form located on the main page of the online store and on the telephone line of the online store: 24210-21295 / 25357 ,.

The following terms and conditions will apply to the use of the online store under the Stampa-Stampa trademark located at www.stampa-stampa.com. Any user who enters and trades or uses the services of the online store (hereinafter referred to as "visitor" and / or "user" or "customer" depending on whether he is limited to visiting only the store or places and orders and sells products and agrees and accepts unconditionally the following terms and conditions set forth herein as well as the terms and conditions and the disclaimer clauses contained in the sections entitled  "Order Procedure" ,  "Payment Methods"  and "Return Policy"  (hereinafter referred to as the "terms of use and operation" which you are invited to read, using the relevant links at the bottom of the main page of the store, before any transaction with the online store), without exception. If a user does not agree with these terms, procedures and policies, then he must responsibly refrain from visiting, using the website as well as from any transaction or use of the online store services.


Terms of use

The COMPANY reserves the right to freely modify or revise the terms and conditions of use of the online store and transactions from it, whenever it deems necessary, and undertakes the obligation to inform consumers of any change, through the pages of this online store . Contracts through the online store are drawn up in the Greek language.

Information included in the online store

The COMPANY is committed to the accuracy, truth and completeness of the information provided in the online store, in terms of the identity of the COMPANY and the transactions provided through the online store. The company, in the context of good faith, takes care of the accuracy of the other information with the terms and reservations it expresses in the terms of use and operation of the online store. The COMPANY is not responsible and is not bound by entries of information or data made by mistake / inadvertence during the common experience and is entitled to correct them whenever it realizes their existence. Customers are informed that product information and specifications are available directly from suppliers.

Limitation of Liability

The COMPANY in the context of its transactions from the online store pays based on good faith, every effort for the good execution of transactions. The COMPANY declares that it is not responsible and is not obliged to compensate for any damage or loss arising from the cancellation of orders based on the terms of use and operation of the online store, as well as from non-execution or delay in execution, for any reason.

The COMPANY ensures the continuous, regular computer information of the availability of the products and services of the online store. Preliminarily states that due to the time required to update the system, as well as due to occasional inadvertent error, it is possible that the indication of availability of a product / service is not, despite its efforts, accurate at the time a customer checks a product / service or attempt to order. It is also possible, in products of increased demand such as products on offer, the availability to change as long as the customer keeps the product in his "basket" and before sending an order and it is accepted by the Company or also a product appears for some time (between successive system updates) available, while it is already exhausted. Also, despite the diligence shown, the COMPANY can not exclude the case that products marked "available on request" or "expected soon" or other similar wording indicating that delivery is expected from a supplier, are not finally delivered by our supplier for reasons concerning only him or delivered late. Each visitor or customer acknowledges and accepts the above assumptions and only under this condition proceeds to order or transaction. For these reasons, the COMPANY does not guarantee the absence of error or failure in the indication of the availability of products / services as it appears in the online store, but is committed, in the context of good faith, in case an order is placed and the indication of availability is for any reason inaccurate for the above reasons or changed, to inform the interested customer by proposing alternatives (longer wait for receipt of the product if he agrees, purchase of another product, cancellation of order, etc.) . In this case, the COMPANY is not subject to any further obligations or responsibilities. The online store provides its content regarding products and services (eg information, names, photos, illustrations), "as is", as received by suppliers. Since the COMPANY has brought to the attention of the customers the above, which are basic conditions for the transaction with the online store, it declares that it is not liable civilly or criminally for any damage (positive,

Force Majeure - Events outside the business control of the COMPANY

The COMPANY states that in fulfilling all the commitments it undertakes based on the terms of use and operation of the online store, there may be reasonable delays or cancellations, due to circumstances of force majeure or when the delay is due to an event beyond its business control. Companies, such as earthquakes, extreme weather events, pandemics (indicatively the COVID 19 pandemic, etc.), attitudes, uprisings, decisions of competent authorities that limit the activity of those involved in the execution of orders and sales of agencies and services, cancellation of execution by order supplier of the COMPANY through no fault of the COMPANY etc. THE COMPANY will make every effort to better serve customers,however, it bears no responsibility for delays or its temporary inability to fulfill its obligations for the above reasons.

Extraordinary conditions of force majeure are likely to complicate and cause delays in the ability of customers to communicate with the COMPANY by telephone or through the online store contact form. The COMPANY is committed even in conditions of force majeure to receive and manage customer communications in order of time priority.

Intellectual property rights

All content in the online store, including badges, badges, images, graphics, photos, drawings, texts, etc. are the intellectual property of the COMPANY and are protected under the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which the COMPANY has obtained a license to use for its own exclusive needs and for the operation of the online store. It is forbidden to copy, transfer or create a derivative work based on this content or mislead the public about the actual provider of the online store. Play, reissue, load, release, dissemination or transmission or any other use of the content in any way or means for commercial or other purposes is permitted only with the prior written consent of the COMPANY or any other copyright holder. The names, images, logos and insignia listed and describing the online store under the Stampa-Stampa brand or the products or services of the COMPANY or third parties, are assets of the COMPANY or third parties respectively, protected by the relevant trademark laws. Their use in the online store does not provide any license or right to use them by third parties. images, logos and insignia listed and describing the online store under the Stampa-Stampa brand or the products or services of the COMPANY or third parties, are assets of the COMPANY or third parties respectively, protected by the relevant commercial laws signals. Their use in the online store does not provide any license or right to use them by third parties. images, logos and insignia listed and describing the online store under the Stampa-Stampa brand or the products or services of the COMPANY or third parties, are assets of the COMPANY or third parties respectively, protected by the relevant commercial laws signals. Their use in the online store does not provide any license or right to use them by third parties.

Personal Data - Confidentiality of Transactions

The Company is responsible for the processing and must manage and protect the personal data of visitors and users of the website in accordance with the General Regulation for the Protection of Personal Data (679/2016), as well as in accordance with national, EU and international law. on the protection of the rights and freedoms of individuals with regard to the processing of personal data, as the case may be.

The Company uses the data of the visitors (Name, Surname, e-mail address, contact telephone, etc.), as long as they have been registered through the contact form of the website for communication with them.

The Company uses the data of the visitors (e-mail address) once they have been registered in the newsletter, to receive offers and newsletters of Stampa-Stampa.

The Company uses the data of the visitors (e-mail address) once the e-mail address has been registered in predefined fields of the website, to remind the incomplete purchase for products that have been added and remain in its "basket".

The Company uses the data of the visitors through the use of cookies for the improvement of the website and the adaptation of the way in which the visitors browse it and their best experience. For more information about cookies, click  here .

The Company uses the data of users (name, profession, email address, home address, landline, mobile phone, etc.) that have been registered on the Website for all the aforementioned processing purposes as well as for the execution of transactions carried out through the online store. . User and transaction information is considered confidential, as is the case with regular in-store transactions. Users when providing their data in the context of their transactions as hereafter, will be informed by the COMPANY will consent and accept the forthcoming processing of this personal data, for the needs of smooth and easy between the parties to the transaction,

The Company uses the data of the users (Name, email address) who have made a transaction through the Website, for the process of reviews and evaluations of the products.

It also acknowledges the existence of the right to information, access, deletion, objection, restriction of purpose and portability in accordance with articles 12-22 of the General Regulation of Personal Data Protection and applicable national law). Ensure that only authorized employees have access to transaction information and only when necessary, e.g. for processing orders.

Otherwise the COMPANY undertakes not to disclose the details of the customers and their transactions, unless it has a written authorization from them, or this is imposed by a court decision or a decision of another public authority. The personal data declared in the online store under the Stampa-Stampa brand is used exclusively by it or its affiliated companies, in order to support, promote and execute the transaction, the promotion of goods and the information of the customers.

For more information on how and for the purpose of processing personal data, please be informed through the Privacy Policy, click  here .

For more information on transaction security as well as personal data security, please be informed through Transaction Security, click  here .

User Responsibility

The user / customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and business ethics.

The Company intends not to collect personal data of minors. However, as this is not possible to be guaranteed / confirmed by the Company, any minor users of the Company's website who may provide, through it, their personal data, we consider that they have obtained the consent of their parental guardians or any guardians their.

The visitor or user of the online store is obliged not to use the online store with the brand Stampa-Stampa for:

  1. sending, publishing, sending by e-mail or otherwise transmitting any content that is illegal for any reason, causes unlawful infringement and damage to the COMPANY or any third party or violates the confidentiality or confidentiality of any person
  2. sending, publishing, sending by e-mail or transmitting in other ways any content that offends users' morals, social values, minority, etc.
  3. post, publish, e-mail or otherwise transmit any content for which users do not have the right to transmit in accordance with the law or applicable contracts (such as inside information, proprietary and confidential information acquired or disclosed as part of work relationships or covered by confidentiality agreements)
  4. posting, publishing, e-mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of any kind
  5. send, publish, e-mail, or otherwise transmit any material that contains software viruses or any other code, files, or programs designed to interrupt, damage, corrupt, or equip any software or computer hardware
  6. intentional or unintentional violation of applicable law or regulations
  7. harassment of third parties in any way
  8. collect or store personal data about other users

Links to this website.

The links that are included in the online store, lead to pages of the store or in some cases lead the user to go from it (online store) to websites of third party providers, companies, etc. These related websites are not under the control of the COMPANY and the COMPANY is not responsible for the contents of any such website or any link contained in a related website, or any changes or updates to such websites. The COMPANY is not responsible for internet broadcasts or for any form of transmission received from any linked website. The COMPANY provides these links in its online store, only to facilitate the use of the online store,

Pricing policy

The online store can change the prices of the products at any time without prior notice to the customer (except in cases where it is committed to a specific pricing of a product / service for a certain period, such as an offer advertised for a certain period of time without the term "until stocks run out"). etc). Placing a product in the "basket" of the user of the online store indicates the customer's interest in the specific product only and does not constitute an order or purchase of the item. So the price of a product / service is likely to change freely even if the product or service has been placed in the user / customer basket. The price is finalized upon acceptance (and not just upon receipt) of the order by the COMPANY. See section on this Order Submission Procedure

Dispute Resolution

We would like to inform you that in the event of any dispute arising out of the transaction between us for the resolution of which, you will have sent us a relevant document request via the online store contact form but we are unable to reach a mutual agreement between you, you have the opportunity to contact on the Electronic Dispute Resolution Platform (hereinafter ADR) via the Internet, at https://ec.europa.eu/consumers/odr/main/?event=main.home2.show which is directly linked to the competent independent Authority "Ombudsman Consumer "(http://www.synigoroskatanaloti.gr/index.html). On this platform you can submit a request for the resolution of the dispute so that our company can then be called by the competent Authority.

We also remind you that our Company recognizes in the context of good faith the advisory nature of the decisions of the Consumer Ombudsman and any other Authority whose intervention is aimed at reconciling consumer disputes and is not committed to the enforceability of these decisions. In any case of non-conciliatory settlement of the dispute through the ADR platform, the civil courts are competent.

You can read the Consumer Code of E-Commerce as published in the Official Gazette  here .


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